monthly pov

April 2014

Jeff Kagan, Wireless, Telecom and Tech Analyst

Because many customers have been using wireless technologies for years and have grown up with the industry, the connection to the network, quality of service, quick and satisfying resolutions to any problems, and price are becoming increasingly important. Kagan says customers want every feature but are feeling abused by runaway prices on services like wireless, telephone, television, and Internet. Read more